Hims Partner Program
Partner Terms and Conditions
Last updated · August 2026
Welcome to our Hims Partner Program. These terms and conditions (Partner Terms) are between Hims Australia Pty Ltd (Hims, we, us or our) and the person who applies to, or participates in, the Hims Partner Program (Partner Program) as a partner (Partner, you or your).
Subject to these Partner Terms, you may promote the Hims weight loss, hair and ED subscriptions (each, a Hims Subscription) to your audience and you will receive a commission for helping to bring new patients onto a Hims Subscription.
This Partner Program operates independently of any other promotional programs (like, brand ambassadorships or the “Mates Rates” referral program).
By submitting an application to the Partner Program, you agree to be bound by these Partner Terms. Thank you for helping us grow our community!
Eligibility
To be eligible to participate in the Partner Program, you must at all times:
have an ABN;
be at least 18 years of age;
be an Australian resident;
not be a current or former Australian registered health practitioner;
complete an application form for the Partner Program;
be accepted into the Partner Program by Hims in writing; and
comply with these Partner Terms.
You acknowledge and agree that acceptance into the Partner Program is at Hims' sole discretion. We may accept or decline any application without giving reasons. No right to participate in the Partner Program, or to any Commission, arises unless and until we notify you in writing that you have been accepted into the Partner Program.
Content
If you are eligible to participate in the Partner Program in accordance with clause 1.1, Hims will provide you with access to a Partner Dashboard, which will contain (among other things) your:
Partner Code;
Partner Link; and
list of Approved Channels.
You may only share your Partner Code and/or Partner Link by publishing Content to, or publishing Content on, the Approved Channels.
Your Content must:
promote Hims and the Hims Subscription(s);
clearly disclose your commercial relationship with Hims by including the Disclosure Statement in a prominent position (e.g., in a social media post caption);
only be published via the Approved Channels;
not be content that you are paid by Hims to produce under a separate written agreement;
comply with all applicable Laws; and
comply with the brand guidelines set out in the Partner Handbook.
Partner’s obligations
For the avoidance of doubt, you must not:
distribute your Partner Code or Partner Link (via Content or otherwise):
in a manner that is in breach of these Partner Terms;
on any channel or platform that is not an Approved Channel;
via paid ads on any channel or platform (including on Approved Channels); or
on any promotional code, coupon, cashback, review-aggregator, comparison, or other third-party promotional website;
use the Partner Code or Partner Link to obtain the Patient Benefit for yourself;
generate, or attempt to generate, referrals by fraudulent, artificial or deceptive means (including through automated tools, cookie stuffing, hidden frames or false redirects);
use the Brand Materials other than in accordance with these Partner Terms;
misrepresent or embellish your relationship with Hims (for example, by suggesting that we endorse, sponsor or support you or your products) beyond your connection as a participant in the Partner Program, unless you have a separate written agreement with us that establishes such a relationship;
hold yourself out as an employee, agent or representative of Hims; or
bring Hims or the Hims Subscription(s) into disrepute.
Referral process
Every new Hims patient who purchases their first consultation for a Hims Subscription using your Partner Code or Partner Link (each, a Referred Patient) is entitled to a free initial consultation that will be automatically applied at checkout (Patient Benefit). For the avoidance of doubt, a Referred Patient cannot be an active or previous Hims patient (such as, a patient changing or restarting any subscription offered by Hims, including its predecessor brand, Pilot).
You will earn the Commission set out in the Partner Handbook, only if all the following are true:
a Hims practitioner has decided, at their sole and independent discretion, that the Referred Patient is eligible for the Hims Subscription;
the Referred Patient has purchased their first order of the Hims Subscription for which they were deemed eligible under clause 4.2(a);
30 days have passed since the Referred Patient purchased the order in clause 4.2(b) (and the Referred Patient has not obtained a refund under Hims’ money-back guarantee policy within that 30-day period); and
you and your Content comply with these Partner Terms.
Each time you earn Commission (in accordance with clause 4.2) in respect of:
10 Referred Patients on the weight loss Hims Subscription;
10 Referred Patients on the hair Hims Subscription; or
10 Referred Patients on the ED Hims Subscription,
you will earn the applicable Bonus set out in the Partner Handbook.
You are not entitled to payment in relation to any other purchase made by a Referred Patient, or in relation to any product or service other than a Hims Subscription purchased in accordance with clause 4.2.
We will only pay Commission if your Partner Code is applied at checkout when the Referred Patient purchases their initial consultation for the Hims Subscription. Whilst we will make reasonable efforts to ensure that your Partner Link applies your Partner Code automatically, the patient may still remove it at checkout. Hims is not liable for any lost or misdirected referrals (due to the patient removing your Partner Code at checkout or otherwise).
We may vary the structure and amount of the Commission or the Bonus at any time and in our absolute discretion in accordance with clause 13.1. Any such variation operates prospectively only and does not affect Commission or Bonus that has accrued before the date the variation takes effect.
Payment
If you earn Commission, we will generate a monthly invoice setting out the Commission payable to you for the previous monthly period (calculated under clause 4), and give you a copy of that invoice.
We will pay you Commission within 30 days of each invoice generated under clause 5.1, into the bank account you nominate (which will be recorded on the Partner Dashboard).
You must keep your bank details and tax details (including your GST and ABN status) valid and up to date in the Partner Dashboard, including by submitting a Zip vendor form.
If you do not comply with clause 5.3 for 6 months after a payment is due under clause 5.1, your entitlement to that payment is forfeited and we are not obliged to pay it.
Tax
(Independent Contractor) You acknowledge that, if deemed eligible, you will participate in the Partner Program as an independent contractor. Nothing in these Partner Terms creates any employment, partnership, joint venture, or agency relationship.
(GST) Unless expressly stated otherwise, all amounts payable under or in connection with these Partner Terms are inclusive of GST. If any amount payable by us to you is consideration for a taxable supply, we are only obliged to pay the GST component of that amount if your GST registration status has been provided to us (under clause 5.3), so that it may be recorded on your invoice (generated under clause 5.1).
(Other Taxes) You acknowledge that you are responsible for all Other Taxes payable in connection with these Partner Terms, except any amount Hims is required to withhold by law or unless otherwise expressly stated in these Partner Terms. For the avoidance of doubt, any Commission or other fee payable in accordance with these Partner Terms is inclusive of Other Taxes.
Unauthorised Content
We monitor Partner Content. If we identify Content that does not comply with these Partner Terms (Unauthorised Content):
(first warning) once -
we will issue you a takedown notice (Takedown Notice), ordinarily specifying the changes required to make the Unauthorised Content compliant with these Partner Terms;
we will hold any Commission payable to you on and from the date of the Takedown Notice until you remove or amend the Unauthorised Content; and
if the Unauthorised Content is not removed or amended within 14 days of the date of the Takedown Notice, we will follow the same steps set out in clause 7.1(c);
(second warning) twice - we will follow the same steps set out in clause 7.1(a); and
(final removal) three times - we will issue you a removal notice (Removal Notice) and immediately terminate our engagement with you pursuant to clause 8.3. Upon issuance of a Removal Notice, any Commission accrued on and from the date of the publication of the latest Unapproved Content is forfeited and we are not obligated to pay it.
Term
These Partner Terms start on the date you submit your application to the Partner Program and end in accordance with this clause 8 (Term).
Either party may terminate these Partner Terms for any reason with 14 days written notice to the other party. For the avoidance of doubt, the Partner may only provide its written termination notice to Hims by emailing hello@hims.com.au.
Hims may terminate these Partner Terms immediately on written notice if:
a Removal Notice is issued in accordance with clause 7.1(c); and/or
you otherwise breach these Partner Terms.
On termination of these Partner Terms:
the Partner must (unless otherwise permitted by a separate written agreement between the parties):
cease using the Partner Code, Partner Link and Brand Materials;
cease publishing Content and/or Unauthorised Content (to the Approved Channels or otherwise), including by removing Content and/or Unauthorised Content that has been published during the Term; and
remove any remaining references to Hims or the Hims Subscription that you have published during the Term; and
Hims will pay Commission that has accrued as at the date of Termination (unless we terminate under clause 8.3, in which case any accrued Commission (after the date of the Unapproved Content or the breach) will be forfeited and we are not obliged to pay it).
Clauses 5 (“Payment”), 6 (“Tax”), 7 (“Unauthorised Content”), 8 (“Term”), 9 (“Intellectual Property”), 10 (“Confidentiality”), 11 (“Warranties”), 12 (“Liability”) and 13 (“General”), together with any other provision that by its nature is intended to survive termination, continue in full force and effect after termination of these Partner Terms.
Intellectual property
We grant you a non-exclusive, non-transferable, revocable, royalty-free licence to use the Brand Materials solely to promote Hims in Australia, during the Term, and solely in accordance with these Partner Terms.
From time to time we may by written notice update the Brand Materials that you are approved to use in accordance with clause 9.1.
You must not:
use Brand Materials other than in accordance with these Partner Terms and the Partner Handbook;
use Brand Materials that are out of date due to the operation of clause 9.2;
alter, modify or obscure the Brand Materials;
use the Brand Materials in a misleading or deceptive manner;
register or use any name, domain, handle, design or trade mark that is identical or confusingly similar to the Brand Materials; or
sublicence, assign, or otherwise let any other third party use, the Brand Materials.
Confidentiality
You must keep confidential and not disclose the Confidential Information to any third party unless that disclosure is to your professional legal, accounting and management advisers, or the disclosure is otherwise required by law.
Warranties
You represent and warrant that, during the Term:
you have full power and authority to enter into and perform your obligations in these Partner Terms, and your participation does not breach any other agreement or obligation;
all information you provide to us is accurate, complete and current (including in relation to your identity, Approved Channels, and bank and tax details);
you own, or have all rights necessary to operate, your Approved Channels and to publish your Content;
your Content complies with these Partner Terms and Partner Handbook (including requirements in respect of compliance with all Laws); and
your Content does not infringe upon the intellectual property rights of any third party.
Liability
Subject to clause 12.2 and 12.3, you indemnify and hold harmless us, our related bodies corporate, and our and their respective personnel (each, an Indemnified Party) on demand against any loss, claim, damage, liability, cost, expense (including legal costs on a full indemnity basis), fines or penalties arising out of or in connection with:
your participation in the Partner Program;
your Content or any Unauthorised Content; or
any act or omission of you or your personnel that breaches these Partner Terms or any Law,
(each, a Loss).
Your liability under clause 12.1 is reduced proportionately to the extent that the relevant Loss was caused by the gross negligence or wilful misconduct of an Indemnified Party.
To the maximum extent permitted by law:
neither party is liable to the other for any indirect or consequential loss, or for any loss of profit or revenue, however arising; and
our aggregate liability to you (if any, under clause 12.2) for all claims in connection with the Partner Program, however arising, is limited to the total Commission paid to you in the 12 months immediately before the first event giving rise to the liability.
An Indemnified Party need not incur expense or make payment before enforcing any right of indemnity arising under clause 12.1.
We may set off or deduct from any amount payable to you (including Commission) any amount that you owe to us, or that we are entitled to recover from you, under these Partner Terms. You must pay all amounts owing to us under these Partner Terms in full without set-off, deduction, or withholding, except as required by Law.
General
(Variation) We may vary these Partner Terms by written notice to you (for example, by email or via the Partner Dashboard). A variation takes effect as specified in our written notice.
(No exclusivity) Your rights under the Partner Program are non-exclusive, and nothing in these Partner Terms prevents either party from working with third parties.
(Assignment) You must not assign or novate your rights or obligations under these Partner Terms without our prior written consent. We may assign or novate these Partner Terms to a related body corporate.
(Notices) Unless otherwise specified, notices must be in writing and sent to the email address on record for the recipient (for us, hello@hims.com.au). A notice is taken to be received when sent, unless the sender receives an automated delivery-failure message.
(No waiver) No failure or delay by a party in exercising a right under these Partner Terms operates as a waiver of that right, and any waiver is effective only if agreed by the other party in writing.
(Severability) If any provision of these Partner Terms is or becomes invalid or unenforceable, it is severed to the extent necessary and the remaining provisions continue in full force.
(No reliance) You acknowledge that, in entering into these Partner Terms, you have not relied on any statement, representation, assurance or warranty other than those expressly set out in these Partner Terms.
(Entire agreement) These Partner Terms constitute the entire agreement between the parties in relation to the Partner Program and supersede all prior discussions and representations.
(Governing Law) These Partner Terms are governed by the laws of New South Wales, Australia, and each party submits to the non-exclusive jurisdiction of the courts of that jurisdiction.
Definitions and interpretation
In these Partner Terms, unless otherwise stated:
ABN means an Australian Business Number.
Partner Code means the unique code issued to you by Hims.
Partner Dashboard means the online dashboard we make available to you for the purposes of these Partner Terms.
Partner Handbook means the Partner Program handbook of our brand guidelines (as amended from time to time).
Partner Link means the unique URL link issued to you by Hims, which automatically applies your Partner Code at checkout when a patient purchases their first consultation for a Hims Subscription directly via that link.
Approved Channels means the publicly-accessible pages of the social media channels listed on the Partner Dashboard as approved by Hims for you to publish Content.
Bonus means the bonus payable to a Partner in accordance with clause 4.
Brand Materials means our name, logos, trade marks and other brand assets and intellectual property that we make available to you (and update from time to time) for the purposes of these Partner Terms (including via the Partner Handbook).
Commission means the commission payable to a Partner in accordance with clause 4.
Confidential Information means any information disclosed by Hims to you in connection with these Partner Terms that is confidential by nature or designated as such, including without limitation: the content of these Partner Terms, the Partner Handbook and the Partner Dashboard or any other related instructions, briefs of information provided by Hims in connection with these Partner Terms - but in all cases excludes information that is or becomes publicly available (other than through breach of these Partner Terms).
Content means content created by you that refers to or promotes Hims and/or the Hims Subscription(s).
Disclosure Statement means one of the prescribed statements disclosing your role as a Partner that are set out in the Partner Handbook, as amended from time to time.
GST has the meaning given to it in the A New Tax System (Goods and Services Tax) Act 1999 (Cth).
Indemnified Party has the meaning given to it in clause 12.1.
Laws means all applicable laws, regulations, mandatory codes and regulatory guidance, including (without limitation) health regulatory, therapeutic goods, advertising, consumer protection and privacy laws applicable in Australia, as amended or replaced.
Loss has the meaning given to it in clause 12.1.
Other Taxes means any other taxes, duties, levies or liabilities that are payable under or in accordance with these Partner Terms or imposed under any Laws.
Patient Benefit has the meaning given to it in clause 4.1.
Referred Patient has the meaning given to it in clause 4.1.
Removal Notice has the meaning given to it in clause 7.1.
Takedown Notice has the meaning given to it in clause 7.1.
Term has the meaning given to it in clause 8.1.
Unauthorised Content has the meaning given to it in clause 7.1.
In these Partner Terms, unless otherwise stated:
headings are for convenience only and do not affect interpretation;
the singular includes the plural and vice versa;
a reference to a clause is to a clause of these Partner Terms;
“includes”, “including” and similar expressions are not words of limitation;
a reference to legislation includes any amendment to, or replacement of, it; and
a reference to “$” is to Australian dollars.